FAQ
GENERAL QUESTIONS
WHY SHOULD I WEAR PYJAMAS?
Wearing pyjamas offers more than just comfort, it can enhance the quality of your sleep and overall well-being. Just like putting on the right clothes before a workout, wearing the right sleepwear helps prepare your body and mind for sleep. Here’s why:
- TEMPERATURE REGULATION: Our sleepwear is designed with advanced, moisture-wicking fabrics to prevent overheating and better manage night sweats, minimising awakenings throughout the night.
- ENHANCED HYGIENE: Pyjamas act as a barrier between your skin and your bedding, keeping both cleaner for longer and promoting better hygiene.
- ULTIMATE COMFORT: Designed with soft, breathable materials, our sleepwear provides a level of comfort that underwear or going without just can’t match.
- PSYCHOLOGICAL SHIFT TO SLEEP MODE: Changing into sleepwear signals to your brain that it’s time to wind down, helping create a mental separation between your day and your night. Science tells us that a wind-down routine is one of the best ways to set yourself for a great night's sleep.
- FEEL GOOD: Wearing sleepwear you look forward to putting on helps you feel comfortable and confident. This can make it easier to relax and fall asleep.
WHY DON'T YOU OFFER A WOMEN'S RANGE?
Many established brands already serve women with elegant, stylish sleepwear options. We created unsuited to bring fresh thinking to men’s sleepwear, a category that is overlooked. Traditional cotton pyjamas still dominate the men's market. Our goal is to deliver modern, purpose-built sleepwear that actually improves sleep. By focusing solely on the men's category, we can give it the attention it deserves.
SHIPPING QUESTIONS
How much is delivery?
Free to Ireland, Northern Ireland and Canada. More countries to come soon.
how long will my order take?
Orders placed before 3pm (Irish time) on a business day go out the same day. After that, or at weekends and on public holidays, they go the next business day. Delivery takes 1–2 working days in Ireland, 2–3 to Northern Ireland and 4–5 to Canada.
where do you ship?
Ireland, and Northern Ireland. We're aiming to add more countries soon.
how do i track my order?
You'll get a confirmation email with tracking as soon as your order is dispatched. If nothing has arrived within the expected time, email hello@unsuited.com and we'll chase it with our logistics partner.
Will I pay customs or import duties?
VAT is included at checkout for EU orders. If in doubt, please email hello@unsuited.com
RETURNS QUESTIONS
What is the 30-Night Sleep Trial?
Sleep in your unsuited for up to 30 nights from delivery. If it's not the best sleepwear you've owned, send it back for a full refund. You can return items in any condition consistent with normal sleeping use, and we ask that you wash them first if you can.
how do i start a return?
Email hello@unsuited.com first with your order number so we can authorise it. Returns sent without this may be rejected. Alternatively you can use the right to withdraw returns portal
who pays for return postage?
You do, and we recommend a tracked service. We refund the item price and any standard delivery you paid, to your original payment method, within 14 days of being notified. We may hold the refund until the items arrive or you provide proof of postage. Postage-free returns are something we're working on.
Can I exchange for a different size or set?
Yes, within 30 days of delivery. Exchange items must be unworn, unwashed, with hangtags on and in the original packaging. We pay to send the replacement, and you pay to return the original. If you've already slept in it, return it under the Sleep Trial for a refund and place a new order.
What if my order arrives damaged or wrong?
Email hello@unsuited.com as soon as you can. We'll arrange a replacement or refund and cover the return postage.
What happens to returned items?
We don't resell worn sleepwear. Returns are donated, recycled, or used internally for fit and quality reference.
product & fit
What is SERIS™?
Our fabric, made in Portugal. It's silk-soft and engineered to move moisture off your skin so you stay dry, unlike cotton, which holds sweat against you.
Will it help if I sleep hot or get night sweats?
That's what it's built for. It wicks moisture and regulates temperature to reduce the overheating that wakes you up.
How do I find my size?
Each product has a size guide (long sleeve, short sleeve). If you're between sizes, email us before ordering.
What's in the range?
The Equinox collection: long sleeve top, T-shirt, long bottoms, shorts, sold in sets, in Jet Black and Glacier Grey.
Care
how do i wash it?
Machine wash cool, 30°C max (20°C is better), on a gentle cycle and inside out.
Use a mild detergent with no fabric softener and no chlorine bleach.
Dry flat, never tumble dry.
How often should I wash it?
Less often than cotton. SERIS™ stays fresher for longer, so wash when needed.
Contact
how do i get in touch?
hello@unsuited.com